Frequently Asked QuestionsHave a question? You'll most likely find the answer here.
Where do I ask questions, email, the forums?
How can I manage my account?
You can manage your account by hovering over your name in the top navigation bar. Click on “My Account” in the drop down.
Do both your annual and monthly membership plans auto renew?
Yes. Drawing Tutorials Online is a subscription based membership website. All membership plans auto renew. Both monthly subscriptions and annual subscriptions auto renew. If you do not want your membership to auto renew please cancel it before your renewal date.
It’s your responsibility to make note of your renewal dates. We do not offer refunds on subscriptions.
I signed up at the monthly rate. I really like the site. Can I switch to your annual membership?
Of course we recommend that you subscribe to our annual plan. That way you won’t miss out on any new content. Plus you can save a little money as well. Click on “My Account” at the top navigation under your name. You can change your membership plan there.
Do you offer refunds?
We no longer offer refunds. If you have signed up to our new site members.drawing-tutorials-online you now have complete control over your subscription.
It is your responsibility to keep track of your renewal dates. All subscription plans auto renew. If you do not wish to have your subscription auto renew please cancel your membership at least one day before your subscription is set to renew.
You have to be logged into our new site members.drawing-tutorials-online.com to cancel your membership.
Just hover over your name in the top navigation bar. You will see “Your Account”. Click on your account and you can cancel your subscription there.
I want to cancel to avoid future billing. Will I be locked out?
Yes! As soon as you cancel your subscription to avoid making future payments you will be locked out. Please make a note of when your subscription renews. Cancel the day before your subscription renews.
If you delete your billing information to avoid future billing you will be locked out. The software will only allow you to log into the site with an active subscription.
How do I cancel my membership?
Just hover over your name in top navigation menu bar. You will see “My Account” in the drop down. You can cancel your membership there.
Important: Some members immediately cancel their recurring subscription once logged in to avoid future payments. Please note, once you cancel you will not be able to log back in.
Once a Member, where do I start?
When should I move on from one course to the next?
Every artist learns at their own pace. It’s really up to each individual artist to decide how long each course should take. Understanding that the techniques taught in each course will take years to master.
For example with Figure Drawing A Layered Approach you can practice drawing lesson one, the rough skeleton for about two days before moving onto the three shapes technique. Understanding that you will have to revisit each technique periodically in order to master it. Of course this varies from member to member.
How can I get my drawings critiqued?
Every member can get one drawing critiqued per week in our Member Critique Gallery.
We ask that you upload just one drawing a week along with it’s reference if applicable. We also ask that you include your name in the image description. Also tell us a a little bit about your image. It provides us with a little context for the critique.
I can't seem to upload an image from your PDF's to the Member Critique Gallery.
If you have a Mac simply press “Command – Shift – 4” all at the same time. Then drag your cursor over the image you want to copy. When you lift off the trackpad you will hear a camera sound. Your image will be located on your desktop. Simply save it as a jpg.
If you have a PC select the window that holds the image you would like to copy. “Hold the Alt key then press the Print Screen Button”. Your image should be saved to you clipboard. Simply save it as a jpg.
How often do you post new content in the membership area?
Every single Monday night we post up the Member Critiques as well as the Member Podcast. We do our best to upload content as often as possible. We are committed to creating quality courses that really help you improve your craft.
August 8, 2008
We launched our original membership site Drawing Tutorials Online.com in 2008. For well over eight years our original site has serviced the needs of thousands of artists just like you. However there comes a time when you just out grow your space. Members.drawing-tutorials-online.com was launched on September 4, 2016. It has helped many artists learn and grow in a structured, nurturing environment.
We are committed to never ending improvement. That’s where our new site comes into play. It’s jam packed with new features that will improve your overall learning experience. Manage your own account, search our entire site, plus keep track of the videos you have watched. Not to mention all of our videos are now streamed through Vimeo. The purpose of this new site is to help you avoid overwhelm. Learn in a clean clutter free environment.
We all know that when you create something new there will always be some bumps in the road. Just like with out original site our core member base always helped us improve. If you see something that needs improvement, if you see a glitch, please contact us. We will do our best to take care of your needs immediately.
“Got to say you have set up one of the best instructional sites I’ve ever come across – educational, inspiring and fun. Keep up the good work!!!”
“I greatly appreciate the website and all the hard work that goes into maintaining it. I’ve learned more useful information from you in two months than several years of art courses in college.”
“I wanted to let you know that you are a great mentor to me. I have been watching your videos for some time now and I have learned a great deal from you. I absolutely love your drawings. You are truly dedicated to your work.”
“I’ve learned more in the first 54 minutes watching your tutorials than I did in an entire academic year.”